Integrating Ecommerce with ERPNext
Here’s how a typical ecommerce journey looks like – you visit the site, add items to the cart and make the payment.
A SALE happens, right? It sounds that simple
But it’s not all that simple! – behind the scenes – It’s a lot more than that and you have multiple applications integrated, which leads to the fulfillment of the order. Right from order received to customer experience.
It is recommended that your ERP software can connect with multiple external services to ease out the business process otherwise you will end-up up integrating too many systems to manage the complete journey.
Ecommerce integration is the stage between a company’s ecommerce site and the back-end operations. The integration enables the flow of information bidirectionally between the two systems i.e. information to be captured into the system in one place.
Why should you Integrate your Business?
What if you continue with Manual Processes…
Are you willing to take the risk?
Understanding ERP and Ecommerce Data Flows
It’s important to understand how records or data will be exchanged between these two systems once your ERP ecommerce integration is complete.
As you map out your data flows and their sources, ask yourself the following questions:
Understanding Source and Target
Source and target vary based on the information to be exchanged. E.g. once the order is placed:
What to Expect with ERPNext Integration
NestorBird helps you to allow ERPNext integration, which gives you the flexibility to be able to account for new orders and fulfill them, regardless of when or where the sale is made, e.g.
Online Order/POS Ordering/Manual sale
Functional modules – which we get directly benefitted immediately after ERPNext Integration
From a feature/function standpoint, order management and inventory management are the most important areas of ERPNext for ecommerce. As soon as a customer places an order on your website, you need to have the ability to fulfill that order in a timely fashion. This means that inventory levels need to be accurate. In this sort of environment, speed and accuracy are key, so having the real-time information that an ERP system offers is of utmost importance.
Customer Relationship Management
CRM modules help you cultivate leads that visit your website. An online help desk, tailored advertisements, and efficient shipping notifications are some of the features that keep your customers engaged and help in customer retention. Getting instantly connected to a Customer representative at a click of a button immediately becomes far easier than going through a phone chain in search of an actual employee to talk to.
Financial data is key to centralizing processes and developing efficient forecasting models so that you can plan for material reorders and anticipate delivery lead times. You can use this data to make key business decisions for your company.
By automating shipping workflows, it becomes easier to track shipments and shipping status in real-time through the portal. Customer response time is reduced significantly by accessing real-time shipping information and your time is saved since the need for manual documentation of packing slips, customer-invoice, etc. is eliminated.
Built-in third party services effortlessly to help you boost your business
Why Should you enhance E-commerce with ERPNext Benefits :
If the answer to any or all of these questions is yes, it’s time to integrate your data into a single ERPNext solution. Our team of experts at NestorBird has rich domain and technical knowledge and has helped serve several clients from across the world. We strictly adhere to clients’ data security, data confidentiality, and compliance requirements. For more information, contact us now!!!
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