Get 100% 
Customer Support 
with Digital Sewa

Our commitment to you is 100% customer support, always. Digital Sewa is your 
partner in delivering exceptional service to your clients, ensuring they feel 
supported every step of the way.

Global Support, 
Local Touch

Digital Sewa Connects You Worldwide

No matter where your customers are, we bring them closer to you. 
With our global support system, you'll always have a local touch, 
ensuring that your clients feel valued and heard across the globe.

24/7 Support 
24/7 Success with 
Digital Sewa

Queries never stop, and neither do we. With Digital Sewa, you can offer 
round-the-clock support, unlocking 24/7 success for your business. 
Your customers are our priority, and they deserve nothing less.

Your Fastest Route 
to Customer 
Satisfaction

Queries never stop, and neither do we. With Digital Sewa, you can offer 
round-the-clock support, unlocking 24/7 success for your business. Your 
customers are our priority, and they deserve nothing less.

Connecting 
Customers, One 
Call at a Time

Welcome to Digital Sewa - the fastest way to empower omnichannel 
interaction for the best customer support experience.

Multitasking Excellence - Handle Multiple Calls with Ease

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Digital Sewa - Connecting 
You to Your Customers

Digital Sewa is your one-stop solution for customer support 
management, online ticketing, and open-source help desk systems. 
Our mission is to empower organizations to establish efficient support 
desks, make and receive calls, and provide solutions seamlessly using 
Frappe, ERPNext, and HelpDesk. With Digital Sewa, you can configure 
support on any ERPNext screen using low-code methods, delivering 
projects faster.

Digital Sewa Features

Elevate Your Customer Support Experience with Digital Sewa

Multilingual Help Desk App

Multilingual Help Desk App

Offers customer support in their preferred language.

Omni Channel Interactions

Omni Channel Interactions

Support customer interactions across multiple platforms - email, telephone, and live chat.

Efficiency

Efficiency

Apply pre-filled data and filters using the caller's phone number.

Productivity Tracking

Productivity Tracking

Monitor agent productivity through detailed reports.

One-Click Connectivity

One-Click Connectivity

Connect with your customers in a single 
click.

Intelligent Data Retrieval

Intelligent Data Retrieval

Retrieve existing customer data during incoming calls.

Agent Availability

Agent Availability

Agents are available according to your business needs.

Comprehensive Reports

Comprehensive Reports

Gain insights into agent behavior, productivity, and customer issue resolution.

Automated Ticket Assignment

Automated Ticket Assignment

Assign and respond to queries efficiently.

Ticket Tracking

Ticket Tracking

Real-time tracking of ticket status, notes, and updates.

Scheduling Maintenance Visits

Scheduling Maintenance Visits

Support customers with daily follow-ups and maintenance.

Customization

Customization

Tailor the solution to your specific 
demands.

Why is Digital Sewa the Best App 
for Customer Support?

ERP Integration

Seamlessly integrates with ERPNext, optimizing ticketing processes and customer support. Ideal for managing customer data within ERPNext, Frappe, or custom apps.

Centralized Access

Manage and monitor systems with ease at one platform, ensuring 24*7 access to all customer data updates.

Streamlined Operations

Efficiently streamline your business operations, enhancing customer trust.

Real-time Query Resolution

Swiftly resolve support requests and inquiries in real-time, keeping customers satisfied.

Informed Teams

Keep your team informed about customer needs, empowering them to provide exceptional service.

Open Source Customization

Customize the solution to your specific business needs cost-effectively.

Amazing Support for Call Centers

Tailored for organizations with call center operations, consultancy, and solution delivery.

Quick Response

Accomplish diverse business requirements promptly and enhance efficiency with add-ons.

Time Reporting

Access suite of powerful features for comprehensive support and insights, real-time updates of all concerned departments.

Explore Digital Sewa on GitHub

What Our Clients Say 
About Digital Sewa

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What Our Clients Say 
About Digital Sewa

Digital Sewa has truly revolutionized our customer support.

This ingenious solution seamlessly streamlined our business operations, making handling customer inquiries a breeze. The real-time insights and ticket tracking capabilities have propelled our agent productivity to new heights. 

We now offer round-the-clock support worldwide, ensuring our customers' voices are always heard and their needs met. Thanks to Digital Sewa, our business has flourished, and our customers couldn't be happier.

Rowhan Smith

CEO, Foreclosure
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Digital Sewa has truly revolutionized our customer support.

This ingenious solution seamlessly streamlined our business operations, making handling customer inquiries a breeze. The real-time insights and ticket tracking capabilities have propelled our agent productivity to new heights. 

We now offer round-the-clock support worldwide, ensuring our customers' voices are always heard and their needs met. Thanks to Digital Sewa, our business has flourished, and our customers couldn't be happier.

Rowhan

CEO, Foreclosure
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