The advent of ecommerce platforms is exploding. Do you want to know why online platforms are so preferred for shopping experiences because how else can someone shop easily from anywhere just using a few taps. Convenience is the sole mantra. Online shopping is much more convenient than in-store shopping. The outpour of online shopping translates to home delivery placed as the spearhead of customer satisfaction. Now the challenge is to enhance home delivery experience, how and when they want their orders to be delivered. A greater bond is established with customers if they are offered the independence to handpick what meets their needs.
There is a rapid increase in customer’s demand for quicker in fact same -day deliveries, as a business owner you need to invest in innovative and smart logistics solutions. Do you really think customers like to wait for weeks or days to get their order delivered or delivered at a time they were not available? Ineffective delivery is the major challenge ecommerce businesses face. Any mismatch with customer’s expectations leads to dissatisfaction, unhappy customers and the increased cost of logistics. The strategic plan for business owners here should be to give customers the convenience of choosing the delivery time of their choice and invest in automated delivery time slot management systems.
WHAT IS A TIME SLOT MANAGEMENT SYSTEM?
With the help of a time slot management system, customers have the autonomy of choosing delivery timings based on their preferences, availability and convenience. It improves logistic planning and proactively sees future difficulties so that businesses have time to deal with them. The automated system enables business owners to coordinate all delivery operations, with the goal of optimizing resources at every step.
A large number of ecommerce platforms are catching up with this trend and offering convenient delivery window. A centralized platform which is transparent improves logistics with the advantage of reduced cost of inventory.
Dynamic Time Slot Management regulates the availability of delivery windows one real-time basis while the order is processing. Using intelligent and innovative algorithms, the system is able to manage and monitor the time slot demand by giving customers time-slots near already placed customer orders.
HOW DOES DYNAMIC TIME SLOT SYSTEM ENHANCE DELIVERY MANAGEMENT ?
- Integrated Dispatch Planning and Processes
WIth the help of scheduled operations, users can schedule and plan dispatches in an efficient manner. Road traffic and congestions can be avoided and capacity can be optimized.
- Transparent System
There is a centralized platform of the first mile to last mile delivery process. Owners can take effective measures and gain more control over logistics operations. Communication and collaboration is enhanced to ensure timely delivery.
- Improved Delivery rate
A time-slot delivery system avoids the chances of failed or missed deliveries and gains better delivery rates. The added costs of shipping, storing and delivering undelivered parcels is saved.
- Enhanced Customer Experience
Overall buying experience of customers is elevated ultimately leading to increased customer satisfaction and brand loyalty.
HOW DOES DYNAMIC TIME SLOT SYSTEM WORKS?
- Delivery Scheduler
For your customers to pick a suitable time and date from the available option.
- Slot Options
The admin can select the window timings and dates for delivery based on their delivery management plan.
- Choose the Slot
The users can then pick the date and time that is suitable to them as per their availability.
- Delivery Slot Updates
Regular updates are generated automatically and on a real time basis.
- Organized Delivery Slot Management
Multiple deliveries are managed and arranged in an organized manner to make scheduling easier.
- Calendar view
A transparent system where customers can easily plan their slot.
Are you still managing your delivery operations using spreadsheets? Take a step further and beat your competitors. Whether you have your own digital platform, running a delivery service or third party logistics provider, a time slot management system is all you need. Uncertain about where to start from, get a free consultation with us today! Write to us and we will get back to you.