How GETPOS Implementation Helps Multi-Outlet Retail Businesses Streamline Operations

About P•TAL

P•TAL carries forward India's only UNESCO-recognized metalworking craft tradition, rooted in the Thathera community of Jandiala Guru, Punjab, a heritage that dates back roughly 200 years. Through its work, the brand directly supports the livelihoods of over 110 artisan families across Jandiala Guru (Amritsar) and Jagadhri (Haryana), keeping this centuries-old craft alive for a new generation.

This blend of heritage and enterprise caught national attention when P•TAL was featured on Shark Tank India (Season 3), where it secured an all-shark deal worth ₹1 crore from Aman Gupta, Anupam Mittal, Amit Jain, Namita Thapar, and Vineeta Singh.

Today, the brand reaches customers through its D2C website, ecommerce and quick-commerce platforms, two offline stores, and a growing corporate gifting line — bringing handcrafted brass, copper, and bronze products into modern homes and businesses alike.

This is where GETPOS by NestorBird became an important part of its digital operations.

The Challenge: Managing Growing Retail Operations

As P•TAL's operations became more complex, managing products, inventory, sales, purchasing and fulfillment required greater coordination and visibility.

The Solution: GETPOS AI Based Retail Operating System

To address these requirements, NestorBird implemented GETPOS as a connected retail operations platform for P•TAL.

Rather than treating billing, inventory, purchasing and accounting as separate activities, the implementation connected key operational workflows into a unified system.

GETPOS is designed to connect sales, stock, purchasing, accounting and analytics in real time, helping retail businesses manage operations from a single platform.

For P•TAL, the implementation was configured around its specific business processes, sales channels, inventory requirements and operational workflows.

Key Modules & Capabilities Implemented

What GETPOS Enabled for P•TAL

1. Centralized Product Information: Product, SKU, barcode, pricing and classification information could be maintained through a structured item master.

2. Better Inventory Visibility: Inventory could be tracked across warehouses, production stages and stock movements with greater control.

3. Connected Sales Operations: Sales information from multiple channels could be brought into a structured workflow.

4. Controlled Fulfillment: Order fulfillment could be linked to defined statuses and actual stock availability.

5. Streamlined Procurement: Purchase orders, receipts, inventory and accounting could follow connected processes.

6. Improved Manufacturing Tracking: Raw materials, production, WIP and finished goods could be managed through structured workflows.

7. Stronger Barcode & QR Traceability: Barcode and QR functionality supported product identification and operational tracking across relevant transactions.

8. Better Business Control: Teams gained a more structured view of sales, inventory, purchasing and accounting processes.

Tailored GETPOS Implementation for P•TAL

One of the key aspects of the project was adapting the system to P•TAL's specific operational requirements. Instead of implementing a generic retail workflow, NestorBird configured processes around P•TAL's business model.

Results: A More Connected Retail Operation

With GETPOS implemented around its operational requirements, P•TAL gained a more structured approach to managing its growing retail business.

1. Greater Inventory Visibility — Better visibility into inventory across warehouses, production stages and stock movements.

2. More Controlled Sales Operations — Sales orders, channels, payments and fulfillment information could be managed through connected workflows.

3. Improved Purchase Management — Purchasing and receiving processes were structured to connect procurement with inventory.

4. Better Manufacturing Tracking — Production activities could be linked with raw materials, work orders, WIP and finished goods.

5. Stronger Barcode & QR-Based Tracking — Product identification and inventory movement could be supported through barcode and QR workflows.

6. Reduced Manual Intervention — Automated synchronization and predefined system controls reduced repetitive operational activities.

7. Better Business Control — Teams gained a more structured view of sales, inventory, purchasing and accounting processes.

8. Scalable Retail Operations — The implementation created a technology foundation that can support P•TAL as its product catalogue, channels and operational complexity continue to grow.

Client Perspective: Kirti Goel, P•TAL

Kirti Goel, Co-founder & COO at P•TAL, has shared her experience with GETPOS, particularly around its role in supporting day-to-day retail operations, inventory management, sales and purchase processes, and overall business control.

Key Highlights

1. End-to-End Retail Operations
   Connected sales, inventory, purchasing, accounting and operational workflows through one structured platform.

2. Multi-Channel Business Management
   Integrated and organized workflows across multiple sales channels and marketplaces.

3. Inventory Control
   Improved visibility and control across warehouses, production and fulfillment operations.

4. Manufacturing Integration
   Connected raw materials, BOMs, work orders, WIP and finished goods.

5. Barcode & QR Automation
   Enabled barcode and QR-based identification, printing and operational tracking.

6. Scalable Retail Technology
   Built a flexible operational foundation capable of supporting P•TAL's continued business growth.

Why P•TAL Chose NestorBird & GETPOS

P•TAL's operational needs went well beyond basic billing. As the business grew, it needed a system that could connect retail, inventory, purchasing, manufacturing, fulfillment, and accounting — while flexing to the specific workflows of a handcrafted, artisan-driven supply chain.

GETPOS provided the technology foundation to bring these functions together in one place, while NestorBird's implementation team configured the system around P•TAL's actual business processes rather than forcing a one-size-fits-all setup.

That combination — capable retail technology, deep customization, and hands-on implementation expertise — gave P•TAL the operational control it needed to scale confidently across products, channels, and geographies.

Conclusion

P•TAL's journey from traditional craftsmanship to a modern, growing retail brand takes more than strong products — it takes operational systems built to support the complexity that comes with growth.

With GETPOS, NestorBird helped P•TAL bring sales, inventory, purchasing, manufacturing, fulfillment, and accounting into one connected approach. The result is a structured retail operations environment that gives the team greater visibility, stronger process control, and a technology foundation built to support what comes next.

Looking to streamline your retail operations with a connected Retail Operating System? NestorBird helps growing businesses implement GETPOS around their unique operational needs.